Privacy Policy
At Lets Pokies Casino, we take the trust of our players seriously. Protecting your personal information is a top priority, and we are committed to handling your data securely, responsibly, and transparently. This Privacy Policy explains how we collect, use, and safeguard your information so you can make informed choices while enjoying our casino.
Data Processing
This policy reflects our compliance with gambling regulations, including the management of players’ personal data. Processing this information is essential to provide access to our games and services.
Lets Pokies Casino operates under the management of Dama N.V., registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.
By using our services, you consent to this Privacy Policy. Since updates may occur, we recommend reviewing this page periodically. Continuing to use Lets Pokies Casino services implies agreement with any changes.
Collection of Information
We collect personal information through your interaction with our website, including:
- Registration and Communication Data: Details provided during account creation or subsequent communication, such as names, contact information, and identification documents.
- Interaction Records: Logs of communications via email, live chat, or other channels.
- Transaction and Usage Data: Records of deposits, withdrawals, and site activity.
- Compliance Documentation: Documents needed to verify identity and meet regulatory requirements.
Usage of Information
The personal data we gather is used to:
- Process transactions and manage bets.
- Deliver requested services and support.
- Conduct verification and compliance checks.
- Send promotional content, only if you give explicit consent.
- Meet legal obligations, including anti-money laundering regulations.
- Monitor and prevent fraudulent or illegal activity.
- Analyze data to improve our services and enhance user experience.
Marketing Communications
If you opt in, we may use your information to send updates about Lets Pokies Casino’s promotions and offers. You can unsubscribe at any time via your account settings or by contacting our support team.
Disclosure of Information
Your personal data is never sold or rented. It may be shared only in the following ways:
- Within Our Group: To deliver services efficiently.
- With Trusted Partners: For processing or regulatory compliance.
- With Third-Party Providers: For tasks such as payment processing and data verification.
All disclosures are governed by strict confidentiality agreements to ensure your information remains protected.
Data Security and Retention
Lets Pokies Casino uses strong security measures to safeguard your data, following applicable legal standards. We retain information for as long as necessary to meet regulatory requirements, including a minimum of five years after account closure in line with anti-money laundering laws.
Cookies and Tracking
To improve your experience, Lets Pokies Casino uses cookies and similar tracking technologies. These help us analyze site usage, enhance functionality, and support marketing efforts. You can manage cookie settings through your browser, but limiting cookies may affect your experience on our site.
Your Rights and Contact Information
You have the right to access, correct, or request the deletion of your personal data. You can also object to the use of your information for marketing purposes. For questions or requests, contact our Data Protection Officer (DPO) via email. Under GDPR, you may also lodge complaints with the relevant regulatory authorities.
This Privacy Policy reflects our commitment to protecting your privacy while offering a secure and compliant gaming environment. If you have questions or need assistance regarding your data, please reach out to us.
